With Helmut Pawelka, both companies complete the next step in the expansion of their joint sales structures. Pawelka is no stranger to electronics manufacturing at all and has been active in the field of SMD production for 25 years. Because of this, Pawelka will actively support and assist electronics manufacturers in customer consulting for solders and fluxes.
In addition to the sale of solders in a wide variety of alloys, different shapes and container units, a further focus of the Saxon solder manufacturer is active customer consulting. "In addition to metallurgical laboratory diagnostics, solder bath analysis and solder bath management as well as disposal consulting are an important part of our consulting business," explains Tobias Patzig. Customer consulting has a similar value for Emil Otto. "The combination of the right solders and fluxes is decisive for a good soldering result. This is where we can now optimally advise joint customers and develop individual solutions," says Markus Geßner, Marketing and Sales Manager of Emil Otto GmbH. Patzig also sees some added value for electronics customers, who can only be accompanied by an active smelter and flux manufacturer in this way.
"The decision to invest jointly in the area of sales and customer care and thus to expand the joint advisory service for customers was made at the beginning of the year. We will continue on this path together, even in the face of the Corona pandemic, because we also see this as a strong signal to our domestic electronics industry," Patzig and Geßner continue. "Especially when international supply chains collapse, a stronger focus must be placed on local suppliers who can offer delivery reliability, short delivery routes and high quality," both add.
For this reason, Feinhütte is pleased to welcome Pawelka as a new member of the team, who will be able to precisely convey these competences and added values to customers and interested parties within the consulting process. "I look forward to working for both companies in the future. Feinhütte is not only convincing with innovative and high-quality products, we can offer the customer the complete metallurgical portfolio," explains Pawelka and adds: "In combination with Emil Otto, the customer can be presented with a very high-quality product portfolio. In short: The best of chemistry and metallurgy come together and convince with an enormous added value. Furthermore, both companies have been active in the market for centuries and convince with robustness, sustainability and innovation".
